Questions & Answers

A pre-order is a future release item – These items are not in stock.
When an order is placed, a deposit is taken to ensure you secure yours.
Expected times of arrival do vary.
When the item is realeased, we will be in touch to finalise any remaining balance.

Yes. Pre-orders can be cancelled but refunds are non-transferable or refundable.
We order items based on securing a future release item for you.
In the event we are unable to supply the item, A full refund will be given.

We are given estimated times of arrival by the manufacturer releases but these often vary.

Items in stock are processed within 24hrs.
We will be in contact, if we have any issues regarding stock.

Visa, Mastercard, Direct Bank Deposits and Paypal.

Deliveries within Australia – 4-14 Days
Overseas – 2-12 weeks

Is Express post an option?
Yes. You will need to email us or call and we will quote postage

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